Town & Country: COVID-19 Updates

COVID-19 rates are rapidly increasing across the country. As knowledge about the virus continues to evolve, we are committed to providing you with the best possible guidance on prevention, testing, and treatments.

We are now offering COVID-19 PCR testing in our office. If your child has symptoms compatible with COVID-19, please call our office (312.227.2800) to schedule an in-person sick appointment or a telemedicine visit. You and your child will be screened by our staff to ensure that our office is the appropriate place for your child’s test. Our highest priority is to provide your family with the best medical care while protecting our other patient families and staff from potential exposure to COVID-19.

Lurie Children’s drive-thru testing is also available for symptomatic patients who have a known, or suspected, COVID-19 positive household exposure. Given the higher risk of spread with a known household contact, we recommend these patients schedule a telemedicine visit to facilitate Lurie Children’s drive-thru testing. All COVID-19 tests ordered for the Lurie Children’s drive-thru will require a physician or nurse practitioner visit. This is to ensure that we are monitoring your child’s illness and providing necessary guidance for both pre- and post-testing concerns.

We do not offer testing for patients without symptoms compatible with COVID-19

Lurie Children’s Primary Care – Town & Country Pediatrics is here to support you and your family as we work together to help slow the spread of COVID-19. If you have further questions, please call us at 312.227.2800 or send us a MyChart message.

Frequently Asked Questions

We have compiled a list of COVID-19 FAQs to help you find answers to some of your most asked questions.

Our nurse advice line is available to provide guidance for non-COVID-19 medical questions.

Please refer to the above resources--many commonly asked questions are addressed. If your child is symptomatic and you have questions about COVID-19, please schedule a telemedicine or office visit with a physician or nurse practitioner.

If your child is experiencing symptoms such as fever, chills, cough, shortness of breath, or other COVID-19 compatible symptoms, please call our office (312.227.2800) to schedule a sick visit. Our screening questions will determine whether your child should be brought into the office or have a telemedicine visit with a doctor or nurse practitioner.

An adult who does not have symptoms that are compatible with COVID-19, and does not have a pending or positive COVID-19 test, must accompany your child to the visit. If other household contacts are experiencing COVID-19 symptoms, or have tested positive for COVID-19, a telemedicine visit is advised.

We believe the complexity of each patient’s situation warrants a visit with a doctor or nurse practitioner. This designated time to review your child’s symptoms and the history of exposure will help us guide you in the care of your child and timing of testing, if needed. We will do an assessment to ensure your child is safe and provide you guidance to help mitigate the spread of COVID-19 based on your child’s test results.

Test results are available on MyChart within 24-48 hours of testing. You will receive an email notification as soon as the result is available.

If you do not have MyChart for your child, please call the office (312.227.2800) for an activation code.

We do not offer testing for patients without symptoms compatible with COVID-19.

Please refer to the IDPH website for asymptomatic testing sites.

In your visit prior to your child’s COVID-19 test, our physicians and nurse practitioners will provide necessary guidance for any post-testing concerns.  Additional information is available via Lurie Children’s Caring for Children at Home With COVID-19.

We recommend following CDC guidance for preventing the spread of COVID-19 if your child or a member of your household tests positive.

If you have additional concerns or questions, please call to schedule a telemedicine visit with a doctor or nurse practitioner to address them.

Your child should remain in quarantine until (1) at least 24 hours with no fever (without the use of fever-reducing medications) and (2) improvement of symptoms.

Please note that a negative test does not definitively rule out a COVID-19 infection. A negative test does not excuse you from CDC recommendations regarding quarantine/isolation. Please continue to take steps to protect yourself and others.

Quarantine helps prevent spread of diseases that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms.

We follow CDC guidance regarding quarantine. People in quarantine should stay home, separate themselves from others, monitor their health, and follow directions from their state and local health departments.