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Pediatric Telemedicine

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Appointments: 1.800.543.7362

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Get access to our experts from anywhere

Lurie Children's offers the option of virtual visits with your physician and care team. Some appointments will still require you to be seen in person, but your physician and care team will let you know if a telemedicine appointment is available. If you are interested in making a telemedicine appointment, please call 1.800.KIDS.DOC (1.800.543.7362).

When a sick child lives a significant distance from pediatric specialty care, the child and their family may not be able to access the kind of individualized care the child deserves. Telemedicine overcomes this challenge by making it possible to receive healthcare services at a distance through a secure video platform.

We believe that children do better when they are able to stay in their home communities, surrounded by their families and support system. The use of technology to facilitate virtual delivery of health care allows us to improve the outcomes of our patients by enhancing access to pediatric specialists and caring for more children in their home communities.

Using a variety of telecommunication technologies including real-time video conferencing, families and providers from around the state and across the globe are able to collaborate closely with Lurie Children's specialists to remotely assess a patient, review diagnostic images and data, and provide an expert diagnosis or lend support for a treatment plan. Our specialists connect with outside organizations using a secure videoconferencing platform that protects the safety of your child and their patient data. These capabilities provide enhanced virtual pediatric support and access for children, families, and providers everywhere, helping to deliver significant cost savings to families and the healthcare system.

How our patients and families benefit from our telehealth programs:

  • Improved access to pediatric expertise and specialists
  • Better response capabilities to pediatric trauma
  • Ability to stay close to home when receiving care
  • Reduced stress on children and their families
  • Less time away from work for you and less disruption to your home and family.

Preparing for Your Telemedicine Visit

Before your appointment, sign up for MyChart if you don't already have an account. You will join your child's visit through your Lurie Children's MyChart account. 

Sign up for MyChart

In addition, please refer to the resources below for more information on preparing for your child's telemedicine visit:  

  • Parent/Caregiver FAQs: English | Spanish | Polish | Arabic 
  • Watch this video for a step-by-step guide on how to prepare for your visit using Epic Video Client:
Play video

Telemedicine at Lurie Children's

Lurie Children’s will extend clinical, research, and educational leadership and expertise to patients and providers around the world, whenever it’s needed. Through innovative technology, Care Connect will provide accessible, high-quality healthcare for every child.

What is Telemedicine?

The remote delivery of health care services and clinical information using technology.

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Our Programs

These programs enable us to connect patients to the care they need, when they need it.

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Our Services

We offer a variety of services tailored to fit the needs of each medical specialty.

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Providers and Partners

We partner with our providers and community partners to offer excellent service.

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