Lurie Children's Online Second Opinion

When your child has been diagnosed with a serious medical condition or illness, consider a second opinion from the pediatric specialists at Lurie Children's. If your child is too ill to travel or you want to confirm that a visit to Lurie Children's would be valuable before making the trip, consider a Virtual Consultation. A top specialist at Lurie Children's will receive a full set of medical records and review your child's case. You will get an in-depth report back which includes a review of the current treatment plans and suggestions for more appropriate treatment options, if applicable.

How it Works

Lurie Children's has partnered with PinnacleCare, a national Personal Health Advisory company, to offer Virtual Consultation services. Together, they will hand select the best specialist for your child's condition.

A Online Second Opinion can have the biggest impact on treatment when:

  • Your child has been given a new diagnosis and/or treatment plan
  • A change in treatment plan has been recommended
  • Surgery or an invasive procedure has been recommended
  • You question the expertise of your local team and want reassurances that your child is getting the best care

The service is convenient, completely confidential and easy to use.

Step 1: PinnacleCare will consult with you, the parents, to understand the situation and what questions you are hoping to have answered by a top specialist.

Step 2: PinnacleCare will collect all of the records and medical information about your child's diagnosis, including images and pathology slides, when appropriate.

Step 3: A PinnacleCare Medical Director will and create a list of questions specific to the diagnosis and send the case to a Lurie Children's specialist.

Step 4: The specialist will review your child's case and answer the questions in detail, citing research and publications, if available.

Step 5: You will receive a report with the specialists' findings and recommendations. A call is scheduled with the PinnacleCare Medical Director to review the specialist's opinion and to determine next steps in care.

Note: This program should not be accessed for urgent or emergency situations that require immediate medical assistance. For immediate medical assistance, call 9-1-1 or go to your nearest emergency department.