These are stressful times. If you would like to contact a social worker, psychologist or child life specialist for information on community referrals or coping resources, you can call 312.227.4118 and leave a message. Your call will be returned within 24 hours, Monday through Friday. Non-urgent questions only. For emergencies, call 911.
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When your child has been diagnosed with a serious medical condition or illness, consider a second opinion from the pediatric specialists at Lurie Children's. If your child is too ill to travel or you want to confirm that a visit to Lurie Children's would be valuable before making the trip, consider a Virtual Consultation. A top specialist at Lurie Children's will receive a full set of medical records and review your child's case. You will get an in-depth report back which includes a review of the current treatment plans and suggestions for more appropriate treatment options, if applicable.
How it Works
Lurie Children's has partnered with PinnacleCare, a national Personal Health Advisory company, to offer Virtual Consultation services. Together, they will hand select the best specialist for your child's condition.
A Online Second Opinion can have the biggest impact on treatment when:
Your child has been given a new diagnosis and/or treatment plan
A change in treatment plan has been recommended
Surgery or an invasive procedure has been recommended
You question the expertise of your local team and want reassurances that your child is getting the best care
The service is convenient, completely confidential and easy to use.
Step 1: PinnacleCare will consult with you, the parents, to understand the situation and what questions you are hoping to have answered by a top specialist.
Step 2: PinnacleCare will collect all of the records and medical information about your child's diagnosis, including images and pathology slides, when appropriate.
Step 3: A PinnacleCare Medical Director will and create a list of questions specific to the diagnosis and send the case to a Lurie Children's specialist.
Step 4: The specialist will review your child's case and answer the questions in detail, citing research and publications, if available.
Step 5: You will receive a report with the specialists' findings and recommendations. A call is scheduled with the PinnacleCare Medical Director to review the specialist's opinion and to determine next steps in care.
Note: This program should not be accessed for urgent or emergency situations that require immediate medical assistance. For immediate medical assistance, call 9-1-1 or go to your nearest emergency department.