Our office is open Monday through Friday from 9am – 4pm. Calls will be returned within one business day.
After Hours/Urgent Care
- For urgent concerns outside of business hours, please call the hospital operator at 312.227.4000 and ask for the Complex Care Provider On-Call to be paged.
- If it is an emergency, please call 911, or go to the closest emergency room.
- We can also help coordinate more urgent visits with your pediatrician or sub-specialists when necessary.
If you prefer to speak a language other than English, please let us know. We will arrange for an interpreter at the appointment.
Complex Care Clinic Visits
- We will see you at least every 6 months for a visit and more often when needed.
- Visits are available in-person and as telemedicine visits.
Before Your Visit
Please make a list of questions you have to discuss with the team. We are interested in understanding what is going well with your child’s care, and what could be improved.
- For in-person appointments, please arrive 20 minutes early to allow time for check-in.
- For telemedicine appointments, we look forward to virtually meeting with you and your child.