Lurie Children’s is actively responding to a cybersecurity matter. For support, please call our dedicated call center at 1.800.543.7362 (M-F: 8 a.m.-6 p.m.; Sat: 8 a.m.-5 p.m.; Sun: Closed). During the hours the Call Center is closed, please call the main operator at 312.227.4000.
Review our list of symptoms to help inform you of when to call for help. Notify your treatment team immediately about any of the following symptoms:
Fever - A temperature greater than or equal to 101º F once, or two temperatures greater than or equal to 100.5º F, taken at least one hour apart, within 24 hours. Always take the patient’s temperature under the tongue or under the arm. NEVER take a temperature in the bottom (rectally), as it may cause bleeding or infection.
Coughing that does not stop
Very slow breathing
Shortness of breath
Bruising or bleeding
A nosebleed that does not stop after squeezing the nostrils firmly together for 10 minutes
Blood in the urine or stool (bowel movement)
Bruising or tiny red spots (petechiae, caused by a shortage of platelets) on the skin
Exposure - Inform your treatment team of any exposure of the patient or anyone in contact with the patient to chicken pox, shingles, measles, German measles, tuberculosis or other contagious diseases (diseases that are easily passed from one person to another)
Headaches that occur in the morning
Headaches that do not go away
Changes in vision, hearing, balance or energy levels
Changes in normal behavior
No stool in 3 days
Pain with stool
Diarrhea (loose stools that happen more than three times per day)
Nausea or vomiting
Inability to take fluids or medicine
Pain or burning with urination
Decreased amounts or frequency of urine
If any of these symptoms occur, or if you are worried about the patient, call the hospital operator at 312.227.4000. If you are calling during the day Monday through Friday, ask the operator to page your outpatient oncology nurse. If you are calling on evenings, nights, weekends or holidays, have the operator page the oncology doctor on call.