Advanced General Pediatrics & Primary Care: COVID-19 FAQs
We have compiled a list of COVID-19 FAQs to help you find answers to some of your most asked questions.
The health of our patients, families, and staff is important to us. To stop the spread of the virus causing COVID-19, you can expect to see several changes in our clinics.
Patients and families will be given masks and are required to wear them at all times while in clinic. Our doctors, nurses, and staff will be wearing masks and may also be wearing other protective equipment like face shields, eye protection, or gowns, if needed.
Our waiting areas are cleaned throughout the day, and all patient rooms are cleaned between each use.
Because the health and safety of our patients, families, visitors and staff is of utmost importance to us and to prevent the spread of the virus causing COVID-19 illness, please click here to view our policy.
As CDC, state, and local recommendations for COVID-19 are updated, we recommend using the following trusted resources for commonly asked questions:
If your child has symptoms such as fever, chills, cough, shortness of breath, or other COVID-19 compatible symptoms, and you want a COVID test, please call the Lurie Children’s COVID-19 Call Center at 312.227.5300.
If you have additional questions, call the doctor’s office.
Test results are available in MyChart within 24-48 hours of testing. You will receive an email as soon as the result is available.
If you do not have MyChart for your child, please call the office for an activation code or to get your test results.
Please check the IDPH website for asymptomatic testing sites.
After a positive COVID-19 test, our physicians will contact you to give advice on how to care for your child’s illness. Additional information is available via Lurie Children’s Caring for Children at Home With COVID-19.
We recommend following CDC guidance for preventing the spread of COVID-19 if your child or a member of your household tests positive.
Quarantine helps prevent spread of diseases that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms.
We follow CDC guidance for quarantine. People in quarantine should stay home, separate themselves from others, monitor their health, and follow directions from their state and local health departments.
Most children do not need a second test if they have quarantined. If your child tested positive for COVID-19, they should follow the CDC guidance for quarantine or isolation. The most up-to-date recommendations can be found here.
If your child received a COVID-19 test at Lurie Children’s, their doctor can provide a letter with the date of the positive test and the dates of quarantine. Please send a message to your child’s doctor on MyChart. If you do not have MyChart, please call the office.
If your child received a COVID-19 test somewhere other than Lurie Children’s, we are unable to provide a letter because testing accuracy varies between types of tests.
Your child should quarantine until (1) at least 24 hours with no fever (without the use of fever-reducing medications) and (2) improvement of symptoms.