Visiting Hours & Guidelines

Effective October 15, 2018, Lurie Children’s is implementing a year-round visitation policy and new electronic visitor management system. The goal of these changes is to ensure the safety of our patient population and staff.

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Electronic Visitor Management System

  • Adult visitors (18 and older) will be required to show a valid government ID and will be subject to a background check through the Electronic Visitor Management System. Approved visitors will receive a hospital-issued badge with a photo. This badge must be worn at all times.

  • Parents will provide a list of approved visitors and only healthy visitors on that list will be allowed to visit.

  • Visitors not on the approved list will be asked to contact families directly.

Visitation Policy

All visitors MUST be healthy. Visitors will be screened by concierge for fever, sore throat, cough, runny nose, vomiting, diarrhea or rash. Visitors will be asked if they have been exposed to a communicable disease in the past month such as chicken pox, measles, tuberculosis (TB), mumps and whooping cough/pertussis. 

Visitation Guidelines:  visitation hours – 10 a.m. to 8:30 p.m.

  • Healthy siblings of any age can visit during regular hours.

  • If a patient is in isolation, siblings must be at least 12 years old to visit.

  • Children under 16 years other than siblings are not allowed to visit.

  • Up to four individuals – including parents/guardians – can be allowed at the bedside at one time. In the ICUs and the observation units, up to three individuals can visit at one time.

  • If a parent shows signs of illness, they should be discouraged from visiting until symptoms have resolved.  If they choose to be at the bedside, they should wear a mask if respiratory symptoms are present, be educated on hand hygiene and other infection prevention and control measures, and asked not to visit any common areas.

Frequently Asked Questions for those visiting patients at Lurie Children's

Why is the visitation policy changing?

Because the health and safety of our patients, families, visitors and staff is of utmost importance to us. The policy needed to include the changes necessary to implement the electronic visitor management system and to prevent the spread of viruses to our patients.

Our Infection Prevention & Control experts have found that viruses other than influenza cause serious illness in our most vulnerable hospitalized patients all year long. A year-round policy has been created in collaboration with our Family Advisory Board to prevent the spread of viral illness and support family dynamics.

What is an acceptable form of identification for the new system?

To maintain a safe environment, we ask anyone 18 and older who is entering the Hospital for any reason, to show a photo ID. We may use your ID to check a variety of sources, including public registries that identify individuals who may pose a risk to children. We reserve the right to use this information to restrict access to hospital locations as appropriate.

The following are acceptable forms of identification:

  • State-issued driver's license
  • State-issued ID
  • Passport

If you do not have a photo ID, our Security Officers will assist in determining if you may visit and we can take your photo to provide you with photo identification during your visit.

Can I stay overnight?

Up to two parents/legal guardians may stay overnight in the patient’s room. Adult patients with decisional capacity may choose up to two support person(s) to stay overnight. Some units can only accommodate one person overnight.

Can Siblings stay overnight?

No. Healthy siblings of all ages may visit during regular visiting hours 10am – 8:30pm.

Who else may visit my child?

Parents will provide a list of up to 10 approved visitors who can visit their child.

  • Only healthy visitors on that list will be allowed to visit during the patient’s hospitalization.
  • Anyone with symptoms of a viral illness such as fever, sore throat, cough, runny nose, vomiting, diarrhea or
    rash will not be allowed to visit.
  • Because people can spread these illnesses even before they show symptoms, anyone who has been exposed to a communicable disease in the past 30 days such as chicken pox, measles, tuberculosis (TB), mumps or whooping cough/pertussis will not be allowed to visit.

Please share this information with your approved visitors so they understand that they should not plan to come to the hospital if they have any symptoms of these illness or exposures.

Can children other than sisters or brothers visit patients?

No. To limit the spread of viruses, no children other than siblings may visit unless they are 16 years or older.

How many visitors can be in my child’s room?

Parents will identify approved visitors for their children. An approved visitor list will include parents/legal guardians, siblings and others.

Up to four healthy persons on the approved list may be in a patient’s room at one time. Pleases note that this number is limited to three healthy persons on the list in the critical care units and observation unit. An example: Mom, Dad, Grandmother, one sibling.

Can I change the list of approved visitors?

Because most patients stay in the hospital for about three days, no changes to the original list will be made. This limits viral exposures.

But, if your child has an extended stay of more than 30 days, please ask to speak to a unit manager to discuss.

How can friends and family not on the approved list show their support?

Family and friends not on the list can share their support virtually.  Suggestions include:

  • Video calls using mobile apps such as FaceTime, Skype, etc.
  • Sending a free e-greeting card
  • Following social media
  • Calling the hospital gift shop (Lori’s gifts: 312.227.3400) to deliver a surprise. Some suggestions include:
    • Cards
    • Non-latex balloons
    • Toys, games, books

Please avoid flowers/plants because these are not allowed in many units.

May I bring in food and drink for my child?

Ask your child’s nurse before bringing in any food to your child because:

  • Your child may be on a special diet.
  • Your child may be scheduled for a test.

If your nurse says you may bring in food for your child:

  • Do not store leftovers in your room. Food should be eaten or discarded.
  • Do not share food with other patients or staff.

Anything else I can do to keep my child healthy?

  • Please tell your approved visitors that if they are sick or have been exposed to a communicable disease they will not be allowed to visit.
  • Wash your hands before you enter the patient’s room and as you leave.
  • We encourage parents who have symptoms of illness to stay home, but if you must be present:
    • please wear a mask to cover nose and mouth
    • wash your hands frequently
    • remain in your child’s room
    • do not go to public spaces such as the 11th floor
    • tell your child’s nurse you are sick

Reflecting our commitment to family-centered care and the diversity of our families, we respect the diversity of culture, religion, race, ethnicity, language, physical or mental disability, socioeconomic status, sexual orientation, sex, gender identity or expression, national origin and age reflected in the parent(s), legal guardian(s), or support person(s) of patients cared for by the Hospital.