These are stressful times. If you would like to contact a social worker, psychologist or child life specialist for information on community referrals or coping resources, you can call 312.227.4118 and leave a message. Your call will be returned within 24 hours, Monday through Friday. Non-urgent questions only. For emergencies, call 911.
For information about telemedicine appointments, click here.
For information on Novel Coronavirus (COVID-19), click here.
Para obtener información sobre el COVID-19 en español, haga clic aquí.
You are a member of your child’s healthcare team. We count on you to keep your child safe. Please speak up about any aspect of your child’s care. You can tell us and ask us about anything you feel is important.
Tell Us Anything You Want to About:
Your child’s symptoms
Your child’s medications
Your child’s medical history
Your child’s allergies (food or medicine)
Anything you feel is important to your child’s care
Ask Us Anything You Want to About:
Your child’s medicines
Your child’s medical equipment
Your child’s caregivers and their names
Anything that doesn’t feel right about your child’s care
Other Ways to Keep Your Child Safe:
Know that you can speak to your doctor at any time
Make sure you and your child wear your ID bands at all times
Give us a list of your child’s medications
Put up crib rails and side rails
Ask a nurse before giving your child food or taking your child out of the room
Ask your doctors, nurses and other staff for their names and what they’re doing
Report any problems your child is having
After you go home, call us if you have any questions
Family Activated Rapid Safety Team
As part of our commitment to your child’s health and safety, Lurie Children’s has developed a team to address your medical concerns while your child is in the hospital. This team provides an additional layer of safety for your child.
While we hope you never need to call, this team is one of the ways we provide an extra layer of safety for your child. Be sure to let us know if you have any questions or concerns.
If you have additional questions about the program, please ask your nurse.
Partnering to Help Reduce the Risk of Infection
Wash or gel your hands when you enter your child’s room
Wash your hands with soap and water after changing your child’s diaper
Tell us if your caregiver is not cleaning his/her hands
Have your child wash his/her hands before each meal and after using the bathroom
Make sure your visitors — adults and kids, including siblings — wash/gel their hands before entering your child’s room
Stopping the Spread of Germs
Cover your nose and mouth or your child’s nose and mouth with a tissue if you or your child coughs or sneezes
Promptly throw the tissue in the trash and clean your hands
Use the crook of your arm if tissue is not available
Do not let individuals who are ill (cough, runny nose, fever, vomiting, diarrhea, or rash), or have been recently exposed to someone who is ill, visit your child
Notify your child’s caregivers immediately if you become ill — so your child and other children in the same area can be protected
Follow all signs for infection control posted outside your child’s hospital room
Children under the age of 12 may not visit patients in isolation
Do not allow family/ friends to touch your child’s catheters, other tubes, dressings, or wounds
Make sure that blankets, stuffed animals, or other patient items from home are clean or recently washed
Follow your nurses’ specific instructions if your child is going to surgery —usually, the instructions request that you bathe or clean your child before going to surgery