Guide to Using MyChart

Activating MyChart

Scheduling an Appointment in MyChart

Sign Up for MyChart

Benefits of a MyChart Account

• Email Your Doctor: Ask questions, reschedule appointments, or share updates without picking up the phone.
• Access to Your Test Results: View your results and your doctor’s comments within days – no more waiting for a phone call or letter.
• Request Prescription Refills: Send a refill request for any of your refillable medications
• Make & Manage Appointments: Make appointments and view details of your past and upcoming appointments.
• Receive Estimates for Services: Get estimates for out-of-pocket costs for upcoming services or other potential services via our Cost Estimate Tool.
• Streamline Check-in: Use touchless E-check-in, update your insurance, and fill out questionnaires online.
• Pay Your Bill: Sign in to pay your bill and manage your statements.
• Pay As a Guest: Click here to make a one-time payment or to pay bills for patients not seen at Lurie Children’s facilities. 

MyChart is not meant to replace the advice given to you by your clinician, and should not be used to diagnose a health-related problem or to substitute for medical care.

MyChart messaging is not in real-time; allow at least two (2) business days for a response. If your child is having an emergency, call 911. If you think your child may need to be seen, call your child's clinician or 1.800.543.7362 (1.800.KIDS DOC).

Restrictions

A patient must be age 18 or older to become a MyChart account holder. Parents or guardians of children under 18 years of age may become an account holder via a request for proxy access to their child’s account by completing the online registration and submitting an authorization form if required.

Minor patients between the ages of 12 and 17 years (inclusive) are not eligible to become a MyChart account holder, but must provide consent for their parents’ or guardian’s proxy access to their medical information.

Once a minor patient reaches age 18, MyChart access to the proxy account holder will be automatically revoked, and the patient may set up their own account. If the patient is 18 years of age or older and wishes for a parent or guardian to become, or remain, a proxy account holder, the patient and the proxy must complete an authorization form.