Lurie Children’s is actively responding to a cybersecurity matter. For support, please call our dedicated call center at 1.800.543.7362 (M-F: 8 a.m.-6 p.m.; Sat: 8 a.m.-5 p.m.; Sun: Closed). During the hours the Call Center is closed, please call the main operator at 312.227.4000.
From ushering our guests onto the elevators, to tutoring patients at their bedside, volunteers are involved in countless aspects of our patients’ care, and they are vital to keeping the hospital the warm and friendly place that it is. They are also dedicated to our cause, providing over 60,000 hours of service each year.
We make sure that only the most qualified individuals are admitted into our program. Volunteers are carefully screened and placed into appropriate assignments. They also must adhere to standard policies and procedures. The placement process includes:
Criminal background check
Health & immunization record review
Orientation and extensive training for their role
This process is designed to ensure the safety and wellbeing of patients and families, as well as the confidence and success of volunteers.