Lurie Children’s is actively responding to a cybersecurity matter. For support, please call our dedicated call center at 1.800.543.7362 (M-F: 8 a.m.-6 p.m.; Sat: 8 a.m.-1 p.m.; Sun: Closed). During the hours the Call Center is closed, please call the main operator at 312.227.4000.
We understand your child's hospitalization may be a very stressful time for you, your child and your family, so our specially trained and certified social workers collaborate with your child’s medical team to make sure your child has the best hospital stay possible.
Social workers support you and your family by helping you to:
Understand how your child's illness or condition affects the entire family
Solve problems that may result from your child's illness
Find community and hospital resources, such as support groups or educational materials about child development
We can provide brief counseling and help families in crisis situations, which may include sudden illness, accidental injuries, child protection situations or major life changes. We also help connect families with more state and local resources that can help with child safety concerns.
Social workers are available 24-hours a day, seven days a week in both inpatient and outpatient areas, so please do not hesitate to ask for our help. To contact our social work team, please call 312.227.1200.
Enhancing Health & Well-Being
Social workers enhance families' health, social-functioning and well-being. We provide services in a family-centered manner – holistic, compassionate and culturally competent. Our team is guided by values and beliefs in:
The worth and dignity of all people
The central importance of human relationships
The protection and safety of all children and families
The right to self-determination
Interdisciplinary collaboration and open communication
Excellence, integrity and social justice
Review the following list for local resources that can help with child safety concerns.
Illinois Department of Human Services: This agency offers assistance with basic family needs (food, shelter, housing), mental health resources, financial help and rehabilitation services. The department's site for people with disabilities covers employment, education, independent living, etc. Also provides information about nutrition for low-income women, infants and children, including who can apply and office locations.
Illinois Department of Public Health: A wealth of information is found here on heath issues and statistics, diagnoses, adoption, blood lead levels and emergency medical services for children. Also provides information on how to access vital records.
Division of Specialized Care for Children: Care coordination for children with special health needs, including disabilities in infants, toddlers, children and youth; provides information on special education services and research on effective education for children with disabilities. Information on how to apply for DSCC benefits is also included. This agency may help with finances where insurance stops.