1.800.KIDS DOC | 1.800.543.7362
Patients & Visitors Medical Records

Medical Records

You can access portions of your child's electronic medical record by signing up for Lurie Children's MyChart.

Note: If your child is a Town & Country Pediatrics patient, please visit the Town & Country Records & Forms page for the proper forms. 

Printed Medical Records

You can also request printed medical records by fax, mail or in person. Return the completed form below to Health Information Management.

Authorization for Release of Patient Information Form

Formulario de autorización de entrega de información sobre la salud

Copies of Medical Records

Please allow approximately 5-7 business days for the processing of all requests. Hours of Operation: Monday-Friday. 8 a.m.-4:30 p.m. You can reach the Health Information Management Office at 312.227.5220.​

Submit your form:

In Person
If you/your child are hospitalized, submit the form upon discharge to Health Information Management, located on the main hospital's 9th floor.

Fax
312.227.9733
Attn: Release of Information

Mail

Ann & Robert H. Lurie Children's Hospital of Chicago
Health Information Management
225 East Chicago Avenue, Box 11
Chicago, IL 60611
Attn: Release of Information

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Guidelines for Completing the Print Form

Required Patient Information

  • Patient's full name
  • Patient's date of birth
  • Address
  • City/State/ZIP
  • Telephone number

Required Recipient Information

  • Leave the “From” area blank unless you are requesting records from another hospital or physician to be sent to Lurie Children's
  • Print the name/institution and address to whom you wish your records to be sent; there is no charge for releasing copies of health information directly to other healthcare providers

Date(s) Requested

  • Specify the date(s) of treatment for which you are requesting records; documents will be copied for the dates of treatment you specify
  • Type of Information Requested
  • Select the category or categories of information you specifically want copied
  • If the record contains any of the highly confidential items listed, they must be checked off specifically in order to be released
  • To reduce your cost, you should consider requesting specific information rather than the complete record (check the “Abstract” box to do this)
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Highly Confidential Items

If you would like any of the highly confidential items listed to be included in the release of your records, they must be specifically checked off. Please note the signature requirements listed.

Select or describe the purpose for releasing the information.

Authorization Expiration

Specify the date on which the authorization will expire. If not otherwise specified, it will expire within 30 days of the date of signature, the exception being mental health releases which expire in one year from the date of signature.

If you are the authorized requestor, please sign and date the authorization. Information will not be released without proper signatures.

Supporting Documentation

If your signature cannot be validated, you may be asked to provide supporting documentation that proves your authority to sign the authorization on the behalf of the patient. Please have your signature witnessed.

Common Medical Record Questions

The patient, if 18 years of age or over (not a patient's spouse or a parent of a patient over 18) The parent or legal guardian, if the patient is younger than 18 years of age, with this exception: if the patient is 12 years or older and requesting a mental health record release, or records containing HIV/AIDS, drug and alcohol, sexually transmitted disease, pregnancy and/or birth control information (According to state law, a patient 12 or over must authorize release of this highly confidential information) A guardian, if the patient is legally judged incompetent Emancipated minor (the minor is legally married, is a parent, is pregnant, or has been legally emancipated by the court)

Copies are typically processed within 10 business days. If you have questions, please call Health Information Management at 312.227.5220.

There is no charge for releasing copies of health information directly to other healthcare providers when records are sent directly to the healthcare provider's address. Families are charged a per page fee for copies of their health information. See chart below. To reduce the cost, families can consider requesting specific information rather than a complete record, or having another party request on their behalf (i.e., insurance company). Number of copies​ ​Medical Records ​Microfilm/Electronic Documents Pages 1-25​ ​ $0.96 per page ​ $1.60 per page Pages 26-50​ ​ $0.64 per page ​ $1.60 per page Pages 51 and up​ ​ $0.32 per page ​$1.60 per page

MyChart

MyChart gives you safe, secure online access to portions of your child's electronic medical record (EMR). MyChart allows you to:

Access medical records safely

  • View your child’s medical information online
  • Review medications, immunizations, allergies and medical history
  • See test results
  • View a summary of current health issues

Use the secure message center to:

  • Communicate with your child's healthcare provider
  • Request an appointment
  • View upcoming appointments
  • Request a refill of a prescription
  • Link all of your family’s accounts together for convenient access to all appointments and medical records

Sign up for MyChart.

MyChart is not meant to replace the advice given to you by your pediatrician or family practitioner, and should not be used to diagnose a health-related problem or to substitute for medical care.

If your child is having an emergency, call 911. If you think your child may need to be seen, call your child's doctor or 1.800.543.7362 (1.800.KIDS DOC).

Get more information on when to call an ambulance.

Contact Us

  • General questions: E-mail LurieChildrensMyChart@ctg.com
  • Billing and Payment questions: Call Patient Financial Services at 1.877.924.8200
  • Family Access questions: Call Health Information Management at 312.227.5220

Restrictions

A patient must be age 18 or older to become a MyChart account holder. Parents or guardians of children under 18 years of age may become an account holder via a request for proxy access to their child’s account by completing the online registration and submitting an authorization form if required.

Minor patients between the ages of 12 and 17 years (inclusive) are not eligible to become a MyChart account holder, but must provide consent for their parents’ or guardian’s proxy access to their medical information.

Once a minor patient reaches age 18, MyChart access to the proxy account holder will be automatically revoked, and the patient may set up their own account. If the patient is 18 years of age or older and wishes for a parent or guardian to become, or remain, a proxy account holder, the patient and the proxy must complete an authorization form.

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