These are stressful times. If you would like to contact a social worker, psychologist or child life specialist for information on community referrals or coping resources, you can call 312.227.4118 and leave a message. Your call will be returned within 24 hours, Monday through Friday. Non-urgent questions only. For emergencies, call 911.
For information on Novel Coronavirus (COVID-19), click here.
Para obtener información sobre el COVID-19 en español, haga clic aquí.
Please note: Lurie Children's Primary Care - Town & Country Pediatrics may not be in all of the same plans listed on this website. Visit the Town & Country billing page for the plans they participate in.
Important Information About the Plans We Accept
Determining health care benefits and coverage is very complicated. It is best to verify your coverage by reviewing your plan's benefit book or contacting your plan's customer service department for details on:
Member's financial responsibility: deductible, co-pay and co-insurance
Plan's policy for referrals, prior-authorization or precertification
Covered and non-covered services
Network status of providers
Insurance companies may utilize specialty networks for some services, including but not limited to: mental health, rehabilitation (therapy), eye and/or dental care. Please be sure to call your insurance company before making an appointment to confirm that both the hospital and provider are covered by your plan.
Counselors Available to Help Answer Insurance Questions
We have financial counselors available who are trained to provide fair and impartial information to help you select an insurance product and answer questions about your commercial or Medicaid plan. If you would like to talk with a counselor about your family's healthcare insurance, please call 312.227.1230.