Medical bills can be complicated. We want to help you understand your bills, our payment policies and your options.
Note: If your child is a Town & Country Pediatrics patient, visit the Town & Country Billing & Insurance page for the proper information.
You may receive more than one bill for a single visit. Some of these bills may be from your doctor, and others may be from the hospital. Both the hospital and doctors submit bills to your insurance company.
Before any visit, ask your insurance company if you need a written referral for the visit or service. Many times, especially if your insurance is an HMO, you will need a referral. If you do not have a referral, you are required to sign a waiver which states you will assume all financial responsibility for the visit.
Always bring a current insurance or enrollment card to each visit.
Before the visit, we suggest you call the number on that card to understand how medical services will be covered. Health insurance plans are the best price information source for their members. Many health plans have developed cost estimators and other educational tools to help members understand their out-of-pocket obligations and coverage information. Helpful information about these tools for some payers may be found in the links below:
If services are not covered, we will ask you to pay for those services on the day of the visit.
We accept cash, personal checks or Visa, American Express, MasterCard and Discover.
For families in need of financial assistance, we can help. Call 1.877.924.8200 to learn more about government programs, state programs, social service organizations, initiate sliding scale or payment options and Charity Care. To help you apply, we will need information regarding all of your available financial resources.