Novel Coronavirus (COVID-19) Resources

April 01, 2020

Lurie Children's is committed to providing both healthcare providers and patient families with up-to-date information on Novel Coronavirus (COVID-19). 

For more information, please refer to the resources listed below. 

COVID-19 Call Center

For questions related to testing criteria and general information about COVID-19, please contact our COVID-19 Call Center at 312.227.5300. The Call Center is staffed by Lurie Children’s nurses and is available Monday through Friday, 8 a.m. to 6 p.m., and weekends, 9 a.m. to 1 p.m. 

Visitation Guidelines

Because the health and safety of our patients, families, visitors and staff is of utmost importance to us and to prevent the spread of the virus causing COVID-19 illness, the following visitation restrictions are effective beginning April 2, 2020. Para ver esta información en Español  

  • Only ONE (1) healthy parent or legal guardian is allowed to visit per patient.
  • No children or siblings under 18 are allowed to visit until further notice.
  • All visitors are required to wear a mask at all times while present in the hospital, primary care and outpatient centers.
  • No hospital entry between midnight and 6 a.m.

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PPE & Food Donations

Thank you for your interest in supporting our hospital during this time. If you are interested in donating unopened, commercially-made PPE, please email If you are interested in donating food to our staff, please download our guidelines

Lurie Children's Outpatient Centers 

During this time, our outpatient center operating hours may vary. Please call our various locations for the most up-to-date hours. 

For Families 

If you are looking for general information on Novel Coronavirus (COVID-19) and how it relates to your child's health, please visit our FAQ page for families. 

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For Employees & Healthcare Providers 

If you are a Lurie Children's employee or healthcare provider seeking information on how to navigate Novel Coronavirus (COVID-19), please refer to our Employees and Healthcare Providers Resource Guide. 

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