Contact Us

Main Hospital

Ann Robert H. Lurie Children's Hospital of Chicago
225 E. Chicago Ave.
Chicago, IL 60611​

312.227.4000

View all our locations

Call us to:

Ask a Billing Question - 877.924.8200
Contact Family Services - 312.227.1200
Speak to a Foundation Representative - 312.227.7500
Talk to Media Relations - 312.227.4600
Request Medical Records - 312.227.5220
Volunteer - 312.227.3388

Appointments

Get detailed information on making appointments >

Compliance

Lurie Children’s is committed to the highest standards of honesty, business integrity, and compliance with legal and ethical standards. To report fraud, abuse, and other unethical behavior, please contact the Compliance Hotline:

By Phone: 1.855.252.7606

By Online Reporting Portal: www.hotline-services.com  

  1. Type "Lurie Children's" in the Organization Name box
  2. Click the red “Log In” button
  3. Click "Submit a New Report"
  4. Complete the information with as much detail as you can
  5. Click the blue “Submit Report” button when complete

Reports can be submitted anonymously, and we can communicate with you through the hotline if you wish to remain anonymous. Retaliation against any person who reports a compliance concern in good faith or who provides information during a compliance investigation will not be tolerated.

Disclaimer

The information on this web site is for educational or informational purposes only and is not intended to substitute in any way for medical treatment, advice or diagnosis by a health care professional. You should not rely on information you receive from or through this site for any personal, me​dical or health decision, but should consult with a qualified professional for specific information suited to your case. View our privacy and legal information.

Website Questions

To ask general questions about the ho​spital, or submit comments, please e-mail us at webfeedback@luriechildrens.org. To protect your privacy, it is hospital policy to discourage the sending of protected health i​nformation via e-mail. For questions about possible referrals, please contact the nurses and other staff members at 1.800.KIDS DOC (1.800.543.7362).

Discuss A Compl​aint

You may contact Patient Relations at 312.227.4940 or contact the Illinois Department of Public Health: 525 W. Jefferson St., 5th Floor, Springfield, IL 62761, 1.800.252.4343 (24-hour hotline) or 217.782.2913

We are accredited by The Joint Commission. You may contact them:

  • At jointcommission.org, using the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website.
  • By fax to 630.792.5636
  • By mail to: 
    The Office of Quality and Patient Safety (OQPS)
    The Joint Commission
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181

Employment/Application Questions

For employment inquiries, we invite you to sign back into your individual dashboard on our Careers site. Use your same user name and password to check the status of the application/resume and candidacy for the jobs for which you have applied. This is the quickest, most convenient way to track your progress. We appreciate your continued interest in employment opportunities at Lurie Children's.