Make an Appointment Preparing for Your Appointment
Preparing for Your Appointment at Lurie Children's
Everything you need to know before, during and after your child's visit — including how to help them feel ready for any tests or procedures.
First-Time Appointments
- To avoid any delays on the day of your visit, please review your registration via MyChart or call us at 1.800.KIDS DOC (1.800.543.7362, option 4) at least 24 hours before your visit.
- If you are unable to complete your registration prior to your appointment, please arrive with your child at least 15-30 minutes prior to your scheduled appointment to register at check-in.
Before Your Visit
- For parking and directions, visit our Locations page.
- Downtown appointment? See our visitor's guide for travel tips and local amenities.
- Plan to arrive at least 15 minutes early. Arriving more than 10 minutes late may mean rescheduling.
- Learn how Family Services can help you navigate care.
- Get tips from other patient families on making the most of appointment time.
Please Bring
- Any medication your child is taking, plus your pharmacy's name and phone number.
- Your child's medical records, lab results, imaging and any physician notes — without these, a follow-up visit may be needed.
- Any referrals your insurance requires.
- Your insurance card and co-payment.
Preparing for Tests & Procedures
If your child's visit includes a blood draw, imaging, or another test, a little preparation goes a long way. Explore guidance below.
Not sure how to talk to your child about an upcoming test? Our Child Life Specialists offer age-appropriate coping strategies and can walk through what to expect together. Learn more about our Child Life team.
During Your Visit
- Your child's first visit includes a complete medical history, physical exam and any same-day testing — so the visit may run up to three hours.
- Because Lurie Children's is an academic medical center, your child's care team may also include a fellow, resident or medical student.
After Your Visit
- You may receive a patient satisfaction survey asking for feedback on your visit. We encourage you to complete it and tell us what you think.
- For questions about your bill, review our common billing questions.
- If you have not already, please ask and sign up for Lurie Children’s MyChart. This allows you full access to your medical record and the ability to schedule visits online without any calls required. You can also message your providers, view notes, and access lab results. MyChart is your complete companion to your care at Lurie Children’s.
Ready to Schedule?
Lurie Children's offers several easy ways to book your child's visit.