For first-time appointment requests, please contact 1.800.KIDS DOC (1.800.543.7362) or consider filling out our online Appointment Request Form. For return appointments, click here for a list of division and ancillary services phone numbers. 

Read our Frequently Asked Questions about gender identity.

Telemedicine Appointments

Lurie Children’s is now offering virtual outpatient appointments via real-time video or phone. Some appointments will still require you to be seen in person, but your physician and care team will let you know if a telemedicine appointment is available. If you are interested in making a telemedicine appointment, please call KIDS DOC (1.800.543.7362). Learn more about our Telemedicine Program.

Information for Telemedicine Visits

Please refer to the documents below to prepare for your child's telemedicine visit. 

Already Have an Appointment?

To avoid delays on the day of your visit, be sure to register at least 24 hours before your scheduled visit by calling 1.800.KIDS DOC (1.800.543.7362). You may also register online.

If you are making an appointment for an international patient, please review our International Patient Services Department information​.

Have a General Question?

If you need to find a doctor or ask a general question, KIDS DOC pediatric nurses are here to help. Call us from 7:30 a.m. to 6 p.m. Monday through Friday and from 8 a.m. to 12 p.m. on Saturday. Call 1.800.KIDS.DOC (1.800.543.7362) and select option 3.

Preparing for You​r Appointment

What type of appointment are you prepari​ng for? Get more specific information about:

Still have questions about your appointment? Try reading our appointment tips from other parents to help guide you during your stay.

Consent Forms & Documentation

New Appointments: If this is a new appointment, consent forms/documentation must be signed at the visit by a legal guardian.

Return Appointments: If this is a return appointment, the consent forms/documentation will be expired. In order to prevent any interruptions in your child's care, please carefully read, sign and bring the four (4) documents shown below at the time of your child's appointment. These documents can be brought by the adult accompanying your child to the appointment, as long as they are signed by a legal guardian in advance. The documents will be scanned to your child's medical record and will be valid for one (1) year.

Please note:

  • Each child will need their own set of signed consent forms/documents.
  • If these documents are not received at the time of the appointment, we may need to reschedule your child's appointment.

Appointment Documents:

Parking Tips

Download our parking tips for families.

Descarga esta información: Sugerencias para las familias acerca del estacionamiento y el transporte.

Sign Up for Appointment Reminders

You can now receive text message appointment reminders on your cell phone. Follow the directions below to sign up.

  1. Give your cell phone number to a Lurie Children's staff member when making an appointment or at check-in.
  2. Once we have your cell phone number, text "KIDSDOC" to 622622.

Message frequency per user activity. Message and data rates may apply. Go to or e-mail for more information. To cancel texts, reply "STOP".

Cancellations & Rescheduling

Call your doctor's office directly at least 24 hours in​ advance. It helps us, and it helps other families receive ti​mely​ care​. If you do not have your doctor's direct phone number, call 1.800.KIDS DOC (1.800.543.7362, option 3) to cancel or reschedule an appointment.

Immediate Care

With extended hours and walk-in service, Immediate Care offers same-day medical services for the unexpected illnesses at our Outpatient Center in Lincoln Park and Outpatient Center in Northbrook. Pediatricians provide treatment for non​-emergencies or non-life-threatening illnesses and injuries.

Seeking a Second Opinion?

If your child has been diagnosed with a serious medical condition or illness, consider getting a second opinion from the pediatric specialists at Lurie Children's. A second opinion from Lurie Children's can offer peace of mind that your child is receiving appropriate medical care. Learn More