Hearing Testing: Practical Information

Hearing can be assessed at any age. Appropriate evaluation methods are based on your child’s chronological and developmental age. All infants born in the state of Illinois are required to have their hearing screened at birth or shortly after through the Universal Newborn Hearing Screening Program. If your child did not receive a screening at birth, or failed a screening at their birth hospital, a hearing evaluation should be scheduled.

If you have concerns regarding your child’s hearing, you may request a hearing evaluation. A hearing evaluation may be recommended as a result of:

  • Missed or failed Universal Newborn Hearing Screening
  • Failed school hearing screening
  • Referral from primary care physician
  • Referral from therapist
  • Referral from early intervention specialist

A hearing evaluation may also be needed if your child’s birth or medical history includes:

  • Use of mechanical ventilator for more than five days
  • Blood transfusion
  • IV antibiotics
  • Chemotherapy
  • Family history of hearing loss
  • Syndromes known to be associated with hearing loss

Learn more about hearing testing.

Hearing Evaluation

  • The audiology professional will ask questions to better understand your child’s background, medical history and primary concerns
  • Diagnostic tests will be used to assess your child’s hearing abilities
  • Results and recommendations will be shared with you at the conclusion of the evaluation

Before the Evaluation

  • Obtain a physician's referral (order/prescription) for the evaluation
  • Bring the referral with you to the appointment or have the physician fax it to the appropriate site
  • Check with your insurance provider to verify coverage for evaluation and possible treatment
  • If you have additional questions or problems regarding insurance, you may also contact our patient registration account liaison at 773.327.2898
  • If you need to cancel or reschedule your appointment please call 1.800.543.7362 (1.800 KIDS DOC®) no later than 24 hours before the scheduled appointment

What to Bring to the Evaluation

  • Copies of any previous evaluations or progress summaries including Audiology (hearing testing) evaluations, ENT reports, speech/language therapy, developmental/psychological evaluations, and/or an individualized education plan (IEP)
  • The physician referral, if not previously faxed to the department
  • Other items that may have been suggested when your evaluation was scheduled


To make a first-time appointment for a hearing evaluation, call 1.800.543.7362 (1.800 KIDS DOC®) and ask to be scheduled at the site closest to you. At this time you may be given the number to call the outpatient center directly. We make every effort to schedule you at one of our facilities to meet your needs. If a time slot is not immediately available, we will provide you with other community resources.