International Patient Services Department

The International Patient Services Department at Lurie Children’s works with patients and families outside of the United States seeking pediatric healthcare services. We’re committed to providing family-centered care to all patients. Our department assists families through every step of receiving care at our institution, from referrals to financial assistance, through treatment and discharge. We also prepare families for their journeys home.

Sophisticated Technology & Experienced Specialists

As a world renowned leader in pediatric healthcare, Lurie Children’s has established medical and surgical leadership that provide cutting-edge and thorough treatments for the most complex pediatric needs, including:

Our care teams include not only physicians, surgeons and nurses, but also a wide range of support services, such as pediatric anesthesiologists, social workers, child life specialists, pharmacists and clinical nutritionists. Including various expert perspectives on one team gives our patients the most comprehensive care possible.

Our partnership with Northwestern Memorial Hospital and the Rehabilitation Institute of Chicago, which are adult care-focused institutions, allow us to serve all of the needs of our international patients as well as their family members.

Interpreting Services

We also have interpreters on staff to make sure families and doctors can easily communicate. Our team provides immediate access to interpreters through a combination of in-person, video or telephonic interpretation.

We can interpret most languages, with close to 200 languages available from any hospital phone. Our network of external language service providers have been able to successfully provide interpreters in even the rarest languages.

Telemedicine

Telemedicine currently provides immediate, interactive access via videoconferencing to virtually any of Lurie Children’s more than 1,000 pediatric specialists. This technology has been used around the world to diagnose infants with serious congenital heart diseases, interpret thousands of medical imaging exams, and help assess, stabilize and treat critically ill children.

International Adoptee Program

Our International Adoptee Program provides​ comprehensive medical evaluations, review of immunization records, screening tests according to the child's country of birth and appropriate diagnosis, treatment and follow-up care for any infectious diseases the child may have contracted. Learn more about our adoptee program.

Contact Us

If you’d like to learn more about our program and services, please call 312.227.4550 or contact us by e-mailing IPS@luriechildrens.org. Please include the following information:

  • Patient name
  • Requestor name
  • Relationship to patient
  • Patient birth date
  • Requestor e-mail

If possible, please contact us 6 to 8 weeks prior to your intended visit in order to best accommodate your child’s healthcare needs.


​Staying in Chicago

Lurie Children’s is only 15 miles from O’Hare International aiport and close to many family attractions in downtown Chicago. 

We work with local hotels to provide discounts to our patients. Families also have access to Ronald McDonald House near Lurie Children’s for use during patient stays.

Chicago area map
Chicago area map
 


World-class partnership puts Diego on his feet

Diego del Castillo's family brought him from their native Colombia to Chicago for collaborative care at Lurie Children's and the Rehabilitation Institute of Chicago.

Read Diego's story.


Dining, Groceries, Pharmacies & Hair Salons

Learn about the helpful services located nearby by downloading our PDF.


Descarga esta información: Servicios en la comunidad


​Transitioning to Home Care

Almost Home Kids (AHK), now part of the Lurie Children’s family, cares for children with complicated health needs by providing family training, respite care and short-term transitional care in a home-like setting. AHK is staffed with medical professionals and volunteers to make sure every child and their families are prepared for the return home. The International Patient Services Department works closely with Almost Home Kids to make the care transition process as easy as possible. 

Learn more about AHK.