MyChart gives you safe, secure online access to portions of your child's electronic medical record (EMR). MyChart allows you to:

Access medical records safely

  • View your child’s medical information online
  • Review medications, immunizations, allergies and medical history
  • See test results
  • View a summary of current health issues

Use the secure message center to

  • Communicate with your child's healthcare provider
  • Request an appointment
  • View upcoming appointments
  • Request a refill of a prescription
  • Link all of your family’s accounts together for convenient access to all appointments and medical records

Sign up for MyChart.

MyChart is not meant to replace the advice given to you by your pediatrician or family practitioner, and should not be used to diagnose a health-related problem or to substitute for medical care.

If your child is having an emergency, call 911. If you think your child may need to be seen, call your child's doctor or 1.800.543.7362 (1.800.KIDS DOC).

Get more information on when to call an ambulance.

Contact Us

  • General questions: Call 866.804.1755 or e-mail
  • Billing and Payment questions: Call Patient Financial Services at 1.877.924.8200
  • Family Access questions: Call Health Information Management at 312.227.5220


A patient must be age 18 or older to become a MyChart account holder. Parents or guardians of children under 18 years of age may become an account holder via a request for proxy access to their child’s account by completing the online registration and submitting an authorization form if required.

Minor patients between the ages of 12 and 17 years (inclusive) are not eligible to become a MyChart account holder, but must provide consent for their parents’ or guardian’s proxy access to their medical information.

Once a minor patient reaches age 18, MyChart access to the proxy account holder will be automatically revoked, and the patient may set up their own account. If the patient is 18 years of age or older and wishes for a parent or guardian to become, or remain, a proxy account holder, the patient and the proxy must complete an authorization form.