To contact KIDS DOC, call 1.800.KIDS DOC (1.800.543.7362). The KIDS DOC staff can help you schedule or reschedule appointments (option 3) at all Lurie Children's locations, complete registration (option 4) and more.
Already have an appointment?
To avoid delays on the day of your visit, be sure to register at least 24 hours before your scheduled visit by calling 1.800.KIDS DOC (1.800.543.7362). You may also register online.
If you are making an appointment for an international patient, please review our International Patient Services Department information.
Have a General Question?
If you need to find a doctor or ask a general question, KIDS DOC pediatric nurses are here to help. Call us from 7:30 a.m. to 6 p.m. Monday through Friday and from 8 a.m. to 12 p.m. on Saturday. Call 1.800.KIDS.DOC (1.800.543.7362) and select option 3.
Preparing for Your Appointment
What type of appointment are you preparing for? Get more specific information about:
Are you preparing for a medical imaging appointment? Get more information about your medical imaging visit.
Still have questions about your appointment? Try reading our appointment tips from other parents to help guide you during your stay.
Download our parking tips for families.
Descarga esta información: Sugerencias para las familias acerca del estacionamiento y el transporte.
Sign Up for Appointment Reminders
You can now receive text message appointment reminders on your cell phone. Follow the directions below to sign up.
- Give your cell phone number to a Lurie Children’s staff member when making an appointment or at check-in.
- Once we have your cell phone number, text “KIDSDOC” to 622622.
Message frequency per user activity. Message and data rates may apply. Go to txt.tvox.com or e-mail email@example.com for more information. To cancel texts, reply “STOP”.
Cancellations & Rescheduling
Call your doctor's office directly at least 24 hours in advance. It helps us, and it helps other families receive timely care. If you do not have your doctor's direct phone number, call 1.800.KIDS DOC (1.800.543.7362, option 3) to cancel or reschedule an appointment.
With extended hours and walk-in service, Convenient Care offers same-day medical services for the unexpected illnesses on the 8th floor of our Lincoln Park Outpatient Center. Pediatricians provide treatment for non-emergencies or non-life-threatening illnesses and injuries. Learn more about our hours and what we treat.